DVR Chatter

After several years of telling people they have to contact their cable company for CableCard issues, and having the cable company direct customer back to them, TiVo has established a CableCard specific telephone help line.

The hotline is available Monday-Sunday from 6:00 AM - 9:00 PM Pacific.  According to TiVo’s website, the hotline is answered by TiVo support representatives who have been trained on how to troubleshoot CableCARD issues.

We have set up a hotline to help you with CableCARD installation, troubleshooting, and with any communications with your cable provider. This hotline is answered by agents who are specially trained in troubleshooting CableCARD issues. If the information in this article does not solve your issue, please give them a call.